EMERGENCY MAINTENANCE

30 Meaning of emergency and routine repairs

1) Emergency repairs are works needed to repair any of the following –

a) a burst water service or serious water service leak;

b) a blocked or broken lavatory system;

c) a serious roof leak;

d) a gas leak;

e) a dangerous electrical fault;

f) flooding or serious flood damage;

g) serious storm, fire or impact damage;

h) a failure or breakdown of the gas, electricity or water supply to the premises;

i) a failure or breakdown of an essential service or appliance on the premises for hot water, cooking or heating;

j) a fault or damage that makes the premises unsafe or insecure;

k) a fault or damage likely to injure a person, damage property or unduly inconvenience a resident of the premises;

l) a serious fault in a staircase, lift or other common area of the premises that unduly inconveniences a resident in gaining access to, or using, the premises.

2) Routine repairs are repairs other than emergency repairs.